From Imposter Syndrome to Confident Leader: Dave’s NDIS Growth Journey

Introduction:

Running an NDIS or aged care business can feel overwhelming — and at times, lonely.

Dave Wells knows this journey well.
As a general manager at Coastwide Community Care, Dave started with a passion for supporting people with autism and aged care needs. But like many leaders, he faced the challenge of balancing growth, values, and leadership responsibilities.

Here’s how Dave overcame imposter syndrome, built a thriving team, and stepped into confident leadership with the support of Profitable Provider.

Finding Purpose in Leadership

When Dave first joined Profitable Provider, he realized he was simply “doing things” rather than leading with purpose.

“It’s not just about tasks. It’s about why we do what we do every day — and making sure my team understands that too.” – Dave

By bringing insights back from the program to his team, he saw his staff step up and take ownership of their roles. This shift wasn’t just about business efficiency — it created better outcomes for clients and a stronger, values-driven workplace culture.

Overcoming Imposter Syndrome

Like many leaders, Dave initially felt out of place.
At his first summit, surrounded by business owners, he struggled with imposter syndrome.

“I didn’t feel like I belonged. Now, I confidently talk about it as our business — because I lead like an owner.”

Through group coaching, networking, and peer support, Dave built the confidence to step into his role fully.
He now leads provider hub events and mentors others, proving that leadership is about action, not titles.

The Power of Community

Business can be isolating, especially in human services.
For Dave, the weekly Wednesday calls became a lifeline — a space to:

• Share challenges and wins openly 🤝

• Gain valuable feedback and fresh perspectives 💡

• Build connections with like-minded leaders 🌱

These relationships didn’t just support Dave — they empowered him to create his own local network, where providers collaborate and grow together.

Growing Ethically and Sustainably

Profitable Provider’s approach is about more than fast growth.
It’s about growing the right way — ethically, sustainably, and with a focus on impact.

Dave embraced this philosophy, focusing on building a reputation as a trusted, respected provider rather than chasing rapid expansion.

“It’s about growing with integrity, not just numbers.” – Dave

Conclusion & CTA:

Dave’s journey shows that leadership is about transformation — not just of your business, but of yourself.

When you lead with clarity, purpose, and community, sustainable growth follows.

📩 Ready to grow your business and leadership?
DM me or email [email protected] to start today.