The Three Questions That Will Help You Solve Almost Any Problem in Your Business

Introduction

In the day-to-day of running an NDIS, aged care or allied health business, you face constant decisions.

Big ones. Small ones. Emotional ones.

But often, the issue isn’t lack of information — it’s lack of clarity.

Here are three questions you can use to unpack any challenge and move forward with purpose.

1. What’s Not Working?

Start with facts. Frustration. Missed expectations. Gaps.

Don’t assume — ask. This could be a client conversation, a team check-in or a solo journaling prompt.

Just naming the pain opens the door to problem-solving.

2. What Should It Be Like?

Now shift into vision.

If this was working well, what would it look like?
What would they say it should be like?
What would you want it to be?

This question helps you define success in a way that’s meaningful — not just convenient.

3. How Would That Make You Feel?

This one brings it home.

Whether it’s a staff member, a client or yourself — understanding the emotional outcome helps you identify whether you’re solving the right problem.

Does it create trust? Relief? Respect?
Or does it still feel a little off?

Conclusion

When you stop guessing and start listening — real solutions emerge.

Whether you’re managing staff, onboarding clients or trying to redesign part of your business, these three questions create a powerful foundation.

📩 Want to walk through them?

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