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Fix It Fast: A Framework for Solving Business Problems in the NDIS, Aged Care & Allied Health Sector

May 20, 20252 min read

Introduction

If you've been dealing with the same problem in your business for more than a few months—it’s no longer just a problem. It’s become a pattern.

In the care sector, we’re under pressure to deliver high-impact support, meet compliance standards, and still run a sustainable business. When the same issues keep showing up—missed shifts, unpaid invoices, overworked owners—it’s time to stop treating symptoms and start solving at the source.


Let’s break down a simple, provider-specific approach to finally fixing what’s holding you back.

  1. Diagnose the Real Problem

    Many providers say, “We need more staff” or “I just need more time.”

    But often, the issue is deeper:

    Poor delegation

    No clear process

    Team members unsure of their responsibilities

    Ask yourself:

    What is this costing us?

    How long has it been happening?

    What would DONE look like?

  2. Assign Accountability

    If everyone is kind of responsible… no one really is.

    Whether it’s a VA, a team leader, or an external provider—someone needs to be the champion for the fix.

    This creates clarity, and clarity creates momentum.

  3. Simplify It Down

    Your fix doesn’t need to be a 20-step policy document.

    Break it down into something your team (and participants!) can understand quickly.

    The clearer it is, the faster it will be implemented.

  4. Test at 80%

    Here’s the truth: waiting for “perfect” is costing you time, energy, and likely income.

    Launch at 80%. Measure. Improve. Repeat.

    💡 Done is better than perfect—especially in people-first businesses.

  5. Know What “Solved” Looks Like

    Define what success means.

    Fewer missed shifts? Shorter payment cycles? Less “emergency” texting from clients?

    Measure your outcome so you know when you’re winning.


    Conclusion

    You didn’t get into this space to do admin, problem-solve daily, or spin your wheels on repeat.

    You’re here to lead. To help. To grow.

    Solving business problems quickly is how you create that space again.

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Paul Bryan

Inspiring and Equipping Service Providers to Be Better, Do Better and Live Better.

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